Contact us
We’re happy to answer any questions you have. Just send us an email at shop@mehrotrasthlm.com or message in the form below and we will get back to you as soon as possible.
We will pack and ship your order within 48h from placed order. All packages are shipped from Sweden.
Expected delivery is 3 – 5 business days within Sweden.
Delivery time outside of Sweden varies a lot, depending on the destination. You will get tracking information, so you can follow your packages.
If you would like to order from the US please email us to place your order.
Email shop@mehrotrasthlm.com to place your order.
For orders outside EU taxes and fees will later be applied in accordance with your country regulations.
MEHROTRAsthlm insures each purchase during time in transit until it is delivered to you.
MEHROTRAsthlm is not responsible in case of theft or lost parcel after confirmed delivery.
Item(s) must be returned within 14 days of the delivery date (this means the return request must be received by MEHROTRAsthlm at shop@mehrotrasthlm.com, registered and shipped within 14 days of delivery).
Items must be returned to us in perfect condition. Make sure all products are exactly as you received them, with label still attached and all tags and care labels still in the packaging.
We suggest that items are returned through MEHROTRAsthlm’s return service to ensure they are protected and insured during transit. Please contact us at shop@mehrotrasthlm.com if you would like to make a return. Returns are free within Sweden. For international orders that are being returned delivery fees and return costs (if administrated by MEHROTRAsthlm) will not be refunded for international orders.
You may return the goods by any other secure transport. If this is the case the customer will have to pay return fees themselves and is responsible for the goods until it has been delivered to us at MEHROTRAsthlm.